Buying Summary

Thank you for your interest in purchasing an item from Red Wing Trading Post! Please read and understand our Purchase Policy below.

Are you tired of ordering fragile stoneware and pottery through the mail only to have them arrive either with unadvertised damage or broken to smithereens? Are you tired of poor, or even non-existent, customer service? Are you tired of ordering from those you don't know or trust? Give Red Wing Trading Post a try! We aren't like those internet auction sites. Our primary interest is in serving you, the customer. Our high packaging standards help ensure the safety of your treasures. We are confident that you'll return to Red Wing Trading Post again and again as we strive to earn your trust. Thank you!

Purchase Policy

To purchase an item from Red Wing Trading Post, please send us a note by using the link below. We will be sure to verify that your item is still available, inspect its condition, reserve it for you and, by return note, provide instructions to complete your purchase along with the final total including shipping, insurance and sales tax, if applicable.

Payment

We accept money orders, cashier’s checks, PayPal and personal checks. We will ship your item as soon as we receive payment using each payment method except for personal checks. Personal checks will have to clear our bank before we ship your item, which can take up to seven days.

Inspection

We inspect each item to ship before packing it for shipment. Rest assured that when we ship an item, it is in the same condition as advertised.

Packing

We take great pride in packaging your items for shipment, being very careful to ensure that your item arrives without damage. We have never had one of our packages arrive damaged at its destination, and intend to keep our 100% record intact.

We do not charge for handling or packing supplies. If you purchase multiple items, we will try to package them together, saving you money on shipping price. We will not package items together if such a combination would endanger their safety.

Shipping

At this time, we can only ship to United States and Canadian destinations. If your shipping address is in Minnesota, we will add 6.5% state sales tax.

Shipping Insurance

We highly recommend shipping insurance on all shipments valued under one hundred dollars. We require shipping insurance on all shipments valued at least one hundred dollars.

If one of our items is damaged in transit, we will happily work with you and the shipping carrier to resolve your insurance claim.

Returns

We do accept returns. The following are examples of returns:

• Our Responsibility:
  • We shipped you the wrong item.
  • We did not describe accurately the item we shipped you. We do our best to note every defect that we see. Sometimes we miss some minor defects.
• Your Responsibility:
  • You decide you do not like the item you purchased.
  • You decide you would rather have a different item.

We will reimburse the purchase price of the item in all cases. If the return is our responsibility, then we will also reimburse the cost of shipping the item to you. We will not reimburse the cost of shipping insurance in any event.

The following are our requirements for returns:

• The item returned must be the same item that we shipped you, not a substitution.
• The item returned must be in the same condition as when we shipped it to you. It must not have been damaged in any way.
• Each item we ship has our identifying label on it. You must not remove this label. The returned item must still have this label on it.
• You must contact Red Wing Trading Post to let us know that you are returning the item.
• You must return the item to us within 30 days of the date we shipped it to you at the buyer’s expense.

If all of our requirements are met, then we will reimburse as specified above.

Purchasing

If you wish to purchase one or more of our items and agree to our terms, then please fill out our item purchase form or send a note to our Sales Manager.

Please include the following information:

• Name
• Shipping Address including zip or postal code
• Email address
• Item you wish to purchase, including the item number.
• Anything else you might care to mention.

Purchasing Consigned Items

All consigned items on Red Wing Trading Post are clearly marked as consigned items. Payment for consigned items is just as for any other item. However, shipping and returns must be handled with the item owner. Red Wing Trading Post will notify both the purchaser and the owner of the item of each others contact information but will not broker shipping or returns.

Also, please note: Consigned items are offered by individuals not affiliated with Red Wing Trading Post. Red Wing Trading Post cannot be held responsible for the accuracy of the item listing, the quality of the item or the effectiveness of the shipping. If you are purchasing a consigned item, please be aware that Red Wing Trading Post's purchase guarantees and warrantees do not apply.